Privacy policy

SECTION 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and e-mail address.

When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which enables us to obtain more details about the browser and operating system you are using. E-mail marketing (where applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you obtain my consent? When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide your personal information for any other reason, for example for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How can I withdraw my consent? If, after you have given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you can let us know by contacting us.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you breach our terms and conditions.

SECTION 4 – WORDPRESS

Our store is hosted on WordPress Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you. Your data is stored in the WordPress data storage system and databases, as well as in the general WordPress application.

Your data is stored on a secure server protected by a firewall. Payment: If you purchase through a direct payment gateway, WordPress stores your credit card information.

This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained as long as necessary to complete your order. Once your order has been finalized, your purchase transaction information is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.

For more information, please see the WordPress Terms of Service here or the Privacy Policy.

SECTION 5 – SERVICES PROVIDED BY THIRD PARTIES

As a general rule, the third-party providers we use only collect, use and disclose your information to the extent necessary to perform the services they provide to us. However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you carefully read their privacy policies in order to understand how they will treat your personal information. You should keep in mind that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. Thus, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction may be disclosed under U.S. law, including the Patriot Act.

As soon as you leave our store site or are redirected to a third-party website or application, you are no longer governed by this privacy policy or by the terms and conditions of our website. Links You may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed in an inappropriate manner.

If you provide us with credit card information, it will be encrypted using SSL (Secure Sockets Layer) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and apply other generally accepted industry standards.

COOKIES

Below is a list of the cookies we use. We’ve listed them here so you can choose whether or not to allow them. session_id, a unique session identifier, allows WordPress to store information about your session (referrer, landing page, etc.). _Wordpress_visit, no data stored, persists for 30 minutes since last visit.

Used by our website provider’s internal statistics tracking system to record the number of visits.

WordPress_uniq, no data stored, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer. cart, unique identifier, persists for 2 weeks, stores your shopping cart information. _secure_session_id, unique session identifier storefront_digest, unique identifier, not defined if the store has a password, it is used to know if the current visitor has access.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minors in your care to use this website.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please check back frequently. Modifications and clarifications will take effect as soon as they are published on the website.

If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Customers’ personal data (address and order details) will be passed on to partners responsible for product delivery, for a better customer experience. In order to provide personalized offers, your personal information will be used anonymously.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we hold about you, lodge a complaint, or if you would simply like more information, please contact our privacy officer via our customer support.