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    FREQUENTLY ASKED QUESTIONS

    When will I receive my order?

    Our team needs a maximum of 10 to 15 working days to process your order, manufacture the products and guarantee free delivery. We work diligently to ensure prompt delivery while maintaining the quality of our products.

    How can I track my parcel?

    Please refer to the “parcel tracking” section in our footer. Please note that the system may be subject to maintenance for a few days due to updates aimed at keeping all our customers’ packages up to date in real time.

    CONTACT US

    Mail: contact@customer-informations.com

    Free standard delivery on orders over 40$.

    24-hour assistance

    Hong Kong, Causeway Bay, Matheson St, 1號26/F Tower One Times Square

    Do you have any questions about how we can help you?
    Send us an e-mail.